When installing updates through the Autodesk Desktop App, the update installation hangs or fails, possibly with a "Install failed" error message. The same update installs successfully if downloaded and installed manually from an Autodesk accounts page.

Install Failed
User-added image


To resolve this try the following:
  1. Disable Internet security software (e.g., Lenovo Solution Center, Intel Management and Security Status) that are running on the system.
  2. Change the location of the download folder to a local folder on a hard drive (i.e., C:\Autodesk) (see To Change the Location of the Downloads Folder).
  3. Uninstall Autodesk Desktop App from Control Panel.
  4. Reinstall Autodesk Desktop App.
As an alternative, download and install the updates from your  Autodesk account.